Terms of Service

These Terms of Service govern your use of dex services provided by dex Tecnologia LTDA.

Last Updated: January 2025

1. Acceptance of Terms

By accessing or using dex services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

2. Description of Service

dex is a unified data platform that provides:

  • Extract & Load: High-performance connectors for databases, business tools, and spreadsheets
  • Transform: AI-assisted data transformation workflows with Git integration
  • Orchestrate: Auto-DAGs, built-in retries, and full observability
  • AI Copilot: Generate SQL from natural language with full data awareness
  • Analytics: End-to-end analytics solutions

3. User Accounts

You must create an account to access certain features of dex. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Data Security and Privacy

We implement enterprise-grade security measures to protect your data. Your use of our services is also governed by our Privacy Policy and Information Security Policy, which are incorporated into these terms by reference.

5. Acceptable Use

You agree not to use dex services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or compromise system security
  • Interfere with the proper functioning of our services
  • Access data without proper authorization

6. Service Availability

While we strive to maintain high availability, we do not guarantee uninterrupted access to our services. We may temporarily suspend access for maintenance, updates, or other operational needs.

7. Intellectual Property

dex and its original content, features, and functionality are owned by dex Tecnologia LTDA and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, dex Tecnologia LTDA shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

9. Termination

We reserve the right to terminate or suspend your account and access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on our website. Your continued use of our services after such changes constitutes acceptance of the new terms.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Brazil. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Brazil.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

dex Tecnologia LTDA

CNPJ: 48.412.896/0001-42

Email: support@dexlabs.io

Website: https://dexlabs.io