Privacy Policy

Last updated: 8/20/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

  • Account information (name, email address, company details)
  • Usage data and analytics
  • Data you upload or process through our platform
  • Communications with our support team

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process and complete transactions
  • Send you technical notices and support messages
  • Communicate with you about products, services, and events
  • Monitor and analyze trends and usage

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

  • With service providers who assist us in operating our platform
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, and regular security assessments.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations and resolve disputes.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@dexlabs.io

Company: dex Tecnologia LTDA

CNPJ: 48.412.896/0001-42